Privacy Policy

Last Updated: August 2026

At CESAN, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, submit an inquiry, request a quotation, or otherwise interact with our services.

1. Data Controller

For the purposes of the Turkish Personal Data Protection Law No. 6698 (KVKK), the data controller responsible for processing personal data collected through this website is:

2. Information We Collect

Depending on how you interact with our website and services, we may collect the following categories of information:

• Contact Information: Your name, email address, telephone number, company name, country, and other information you provide through our forms.
• Project and Inquiry Information: Technical specifications, crane requirements, load capacities, facility information, drawings, project details, and other information submitted when requesting a quotation or technical consultation.
• Technical and Usage Data: IP address, browser type, device information, operating system, referring pages, pages visited, and similar technical information that may be collected through cookies and analytics technologies.
• Communication Data: Information contained in emails, contact requests, quotation requests, and other communications with CESAN.

3. Purpose of Processing

Your personal data is processed only for legitimate business purposes, including the following:

• Responding to inquiries, quotation requests, and requests for technical information.
• Preparing engineering assessments, commercial quotations, and technical proposals based on your project requirements.
• Providing sales, after-sales, maintenance, technical support, and customer service.
• Communicating with customers, suppliers, business partners, and prospective customers.
• Managing contractual and commercial relationships.
• Fulfilling applicable legal, regulatory, accounting, and commercial obligations.
• Maintaining the security and proper operation of our website and information systems.
• Analyzing website usage and improving website functionality, performance, user experience, products, and services.

4. How We Protect Your Data

CESAN applies appropriate technical and organizational measures designed to protect personal data against unauthorized access, disclosure, alteration, loss, or misuse.

• Secure Transmission: SSL/TLS encryption is used to protect information transmitted through our website.
• Access Controls: Access to personal information is limited to authorized personnel who require it for legitimate business purposes.
• System Security: Our systems and hosting infrastructure use appropriate security measures, including access restrictions, monitoring, and firewall protection.
• Data Retention: Personal information is retained only for as long as reasonably necessary for the purpose for which it was collected or as required by applicable law.

5. Third-Party Sharing

CESAN does not sell your personal information. Personal data may, however, be shared with trusted third parties when necessary to operate our business or provide our services.

This may include:

• Website hosting and IT service providers.
• Analytics and website performance service providers.
• Authorized suppliers, contractors, or business partners when required for your project.
• Professional advisers such as accountants, auditors, and legal advisers where necessary.
• Public authorities where disclosure is required by applicable law or a lawful request.

Where personal data is transferred to a service provider, appropriate safeguards are applied in accordance with applicable data protection requirements.

6. Cookie Policy

Our website may use cookies and similar technologies to ensure proper website functionality, improve performance, remember preferences, and understand how visitors interact with our pages.

These may include essential cookies required for the website to function and analytics cookies, such as those used by Google Analytics, where applicable.

You can control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

7. Your Rights Under KVKK

In accordance with Article 11 of the Turkish Personal Data Protection Law No. 6698, you may have the right to:

• Learn whether your personal data is being processed.
• Request information regarding the processing of your personal data.
• Learn the purpose for which your personal data is processed and whether it is being used in accordance with that purpose.
• Learn about third parties to whom your personal data has been transferred, where applicable.
• Request correction of incomplete or inaccurate personal data.
• Request deletion or destruction of personal data where the applicable legal conditions are met.
• Request notification of applicable corrections, deletions, or destruction to third parties to whom the data has been transferred.
• Object to certain results arising from the processing of personal data exclusively through automated systems, where applicable.
• Request compensation where you suffer damage as a result of unlawful processing of your personal data.

8. Contact Us

If you have questions regarding this Privacy Policy or wish to submit a request concerning your personal data, you may contact us: